Three decades of excellence at sea. Butler service for every guest. The only Nobu restaurant afloat.
- Luxury Cruises
- Crystal Cruises
ULTRA-LUXURY OCEAN CRUISING
Crystal
Cruises
Founded in 1988 and relaunched in 2023 under new ownership, Crystal Cruises remains the benchmark for all-inclusive ocean luxury — with butler service for every guest, one of the highest crew-to-guest ratios at sea, and the only restaurant afloat operated under the Nobu name.
1988
SHIPS NOW
2
SERENITY
1,080 guests
SYMPHONY
606 guests
BUTLER
Every guest
NEWBUILD
2028
FOUNDED
1988
Relaunched 2023
OWNER
A&K Travel
Acquired June 2022
CRYSTAL SERENITY
1,080
Built 2003, 68,000 GT
CRYSTAL SYMPHONY
606
Built 1995, 51,044 GT
BUTLER
All guests
Every suite and room
CRYSTAL GRACE
2028
650 guests, all-suite
THE MEMORII PERSPECTIVE
What Crystal Cruises is, and what it includes
Crystal Cruises has been the standard-bearer of all-inclusive luxury ocean cruising for over three decades. Founded in 1988, the brand accumulated more World’s Best awards than any other cruise line in history before its original operator filed for bankruptcy in 2022. The brand was acquired by A&K Travel Group the same year and relaunched in 2023 following a combined $150 million refurbishment of both ships.
The Crystal that returned is very much the Crystal guests remembered — butler service for every guest in every room and suite category, one of the highest crew-to-guest ratios at sea, all-inclusive dining and beverages, and an onboard atmosphere that feels more like a private club than a cruise ship. What is new is the hardware: fully refurbished interiors, expanded suites, and updated dining concepts that have sharpened the experience considerably.
The dining programme is genuinely distinctive. Umi Uma is the only restaurant at sea operated under the Nobu Matsuhisa name — Peruvian-Japanese fusion cuisine from one of the most celebrated culinary figures in the world. Osteria d’Ovidio delivers menus by the Michelin-starred Alajmo brothers. Beefbar brings the only Beefbar at sea. These are not celebrity endorsements in name only — they are fully operational, regularly updated dining programmes.
Crystal Grace, the first Crystal newbuild in 25 years, joins the fleet in 2028 — 650 guests, all-suite, all-veranda, built by Fincantieri. Two further sister ships follow in 2030 and 2032. Crystal is building again, and the direction is clear.
IS CRYSTAL CRUISES RIGHT FOR YOU
The guests Crystal
is made for
Crystal is not the right answer for everyone. In our experience, the guests who love it most share a few things in common.
Guests who value butler service as a given for every cabin and suite category — not reserved for premium tiers, but standard for every single guest on board
Those drawn to the finest culinary programme in the category — Nobu at Umi Uma, the Alajmo brothers at Osteria d’Ovidio, and Beefbar, all at sea and all included
Experienced luxury travellers who hold Crystal loyalty — returning Crystal Society members consistently cite the crew and the onboard atmosphere as what brings them back
Guests who want genuine space at sea — Crystal maintains one of the highest space-per-guest ratios in the category, and the atmosphere on board never feels crowded
Travellers drawn to world cruises and grand voyages — Crystal’s world cruise programme is among the most respected in the category, with voyages of up to 140 nights
Those looking forward to Crystal Grace in 2028 — the first Crystal newbuild in 25 years carries the brand’s full philosophy into entirely new all-suite, all-veranda hardware
Crystal carries more guests than Silversea’s smaller ships or Seabourn — Crystal Serenity at 1,080 guests is mid-sized by ultra-luxury standards. For guests who want the most intimate possible ship, Silversea or Ponant may be a closer fit. Tell us how you travel and we will tell you honestly whether Crystal is the right choice for your voyage.
WHAT DEFINES CRYSTAL CRUISES
Six things that make
Crystal, Crystal
The signature moments and programmes that define what life aboard Seabourn feels like — two of which you will not find on any other cruise line.
UMI UMA BY NOBU
ONLY AT SEA
Umi Uma — the only Nobu restaurant afloat
Umi Uma is the only restaurant at sea operated under the Nobu Matsuhisa name. Chef Nobu’s signature Peruvian-Japanese fusion cuisine — the same philosophy behind his celebrated restaurants worldwide — is delivered on board as a full dining experience. On voyages of up to 11 days, one complimentary reservation per guest is included. On longer voyages, additional complimentary reservations are included. Penthouse and Junior Penthouse guests enjoy unlimited dining at Umi Uma.
We pre-book Umi Uma reservations for every Memorii client as soon as the booking window opens.
BUTLER FOR EVERY GUEST
STANDARD FOR ALL
Butler service — every room and suite
On Crystal, butler service is not a category upgrade or a premium tier benefit. Every guest in every room and suite category — from the entry-level Guest Room with Veranda to the Crystal Penthouse — has a dedicated butler. This is a structural commitment that shapes the entire onboard experience. Combined with one of the highest crew-to-guest ratios in the category, the service level on Crystal is consistently described by returning guests as the single most compelling reason they come back.
Standard across both ships. No upgrade required.
OSTERIA D’OVIDIO & BEEFBAR
ONLY AT SEA
The only Beefbar at sea. Michelin-starred Italian dining.
Osteria d’Ovidio delivers menus by the Michelin-starred Alajmo brothers — Massimiliano and Raffaele Alajmo, whose restaurant Le Calandre near Venice holds three Michelin stars. Beefbar brings its celebrated steak concept to sea as the only Beefbar in the world operating on a cruise ship. Both are included in the Crystal all-inclusive fare within the same complimentary reservation structure as Umi Uma. Together with Nobu, these three dining programmes give Crystal the most celebrated culinary roster of any cruise line.
Complimentary reservations included — additional reservations at $75 per person above the allotment.
WORLD CRUISE PROGRAMME
INDUSTRY LEADING
World cruises — up to 140 nights
Crystal’s world cruise programme is one of the most acclaimed in the category. The 2027 World Cruise on Crystal Serenity spans 140 nights, visiting 83 destinations across 29 countries on 4 continents. The 2029 World Cruise on Crystal Symphony departs January 7, 2029 — a 127-night voyage from Melbourne ending in New York City. Grand Voyages of 40 to 70 nights allow guests who cannot commit to the full circumnavigation to join for a specific region. Business class air allowances and onboard credits are included on select world cruise fares.
World cruise suites sell out well in advance. Contact your Memorii advisor to register interest early.
CRYSTAL GRACE — 2028
JOINING JUNE 2028
Crystal Grace — the first newbuild in 25 years
Crystal Grace is the first Crystal newbuild in 25 years — 61,800 gross tonnes, 650 guests at double occupancy, 337 all-veranda suites, built by Fincantieri in Italy. Delivery is planned for May 2028, with the inaugural voyage departing June 11, 2028. The ship introduces the first-ever Crystal Owner’s Suite — a combined 3,915 square feet of interior and veranda space. Crystal Grace carries the full dining programme including Umi Uma, Beefbar, and Osteria d’Ovidio. Two further sister ships follow in 2030 and 2032.
Inaugural season booking opened in April 2026. Contact your Memorii advisor — early availability is limited.
SPACE & THE PROMENADE DECK
A CRYSTAL SIGNATURE
The full-perimeter promenade deck
Crystal ships are designed around space — one of the highest space-per-guest ratios in ultra-luxury cruising, expansive public areas, and a continuous full-perimeter promenade deck that wraps the entire exterior of the ship for leisurely ocean-view walks. This feature, carried forward onto Crystal Grace, is one of the defining physical experiences of a Crystal voyage and something guests who have sailed before consistently mention as a reason they return. It is a simple thing, but nothing else quite replicates the feeling of walking a full circuit of the ship at sea.
The full-perimeter promenade deck is a feature of Crystal Symphony, Crystal Serenity, and Crystal Grace.
CRYSTAL CRUISES IN IMAGES
Crystal
in images
DAILY LIFE ABOARD CRYSTAL CRUISES
Life aboard
Crystal
What Crystal includes on every sailing — dining, service, enrichment, and the details that define the Crystal experience.
Dining
All restaurants included except The Vintage Room, which carries a per-person surcharge. Three celebrated specialty dining programmes with complimentary reservation allotments included in the fare.
- Waterside — main restaurant, open for all meals
- Umi Uma by Nobu Matsuhisa — Peruvian-Japanese fusion, included with allotment
- Osteria d’Ovidio — Michelin-starred Italian, Alajmo brothers, included with allotment
- Beefbar — the only Beefbar at sea, included with allotment
- The Bistro — casual all-day dining, included
- Trident Grill — casual poolside, included
- 24-hour in-suite dining — included
- The Vintage Room — wine and food pairing experience, surcharge applies
We pre-book specialty dining reservations for every Memorii client on the day the window opens.
Service
Butler service for every guest in every room and suite category. One of the highest crew-to-guest ratios in the category. Twice-daily housekeeping with evening turndown.
- Personal butler — all rooms and suites, no upgrade required
- Twice-daily housekeeping and nightly turndown
- All onboard gratuities included — housekeeping, dining, bar staff
- 24-hour in-suite dining — full menu, included
- Welcome champagne in suite on arrival
Submit personal preferences before boarding. We handle this for every Memorii client.
Enrichment
Crystal’s enrichment programme is one of the most respected at sea — world-renowned guest speakers, theme cruises around culinary, wellness, music, and cultural events, and destination-focused programming throughout.
- Guest lectures — world-renowned speakers on select sailings
- Crystal Wine & Food Festival sailings — select voyages
- Theme cruises — music, theatre, film, wellness, culinary
- The Crystal Cup golf programme in partnership with Troon
- Destination talks and port briefings before each call
- Casino de Monte-Carlo at sea on Crystal Symphony
Ask your Memorii advisor which sailings carry the strongest enrichment programme for your interests.
Wellness & Spa
The Crystal Aurōra Spa offers a full treatment menu alongside thermal facilities and fitness programmes. Treatments are priced separately.
- Crystal Aurōra Spa — full treatment menu, priced separately
- Sauna and steam rooms
- Fitness centre with Technogym equipment
- Wellness at Sea retreat programme on select sailings
- Paddle tennis court and golf facilities with PGA professionals
- Morning yoga and wellness classes
Spa bookings fill on popular sailings. We submit preferences before departure for every Memorii client.
Beverages
Unlimited non-alcoholic beverages plus select fine wines, Champagne, and premium spirits included throughout both ships and in your suite. In-suite minibar included.
- Select fine wines and Champagne — included throughout
- Premium spirits — select labels included
- Non-alcoholic beverages — fully unlimited
- Specialty coffees and teas — included
- In-suite minibar — included
- Ultra-premium wines and select spirits — priced separately
Request suite beverage preferences before boarding. We submit them on your behalf.
Destinations & Excursions
Crystal sails to over 100 countries with itineraries ranging from 7-night regional sailings to full world cruises. Shore excursions are priced separately through a curated programme.
- Shore excursions — priced separately
- Grand Voyages — 40 to 70 nights, multiple regions
- World Cruises — up to 140 nights
- Business class air allowances on select world cruise fares
- Private land transfers on select fares
- Wi-Fi — included
We arrange shore experiences and excursion preferences in advance for every Memorii client.
THE CRYSTAL FLEET
The Crystal
fleet
Two ships are sailing now, with Crystal Grace joining in June 2028 as the brand’s first newbuild in 25 years. Here is what each delivers.
CRYSTAL SERENITY
Crystal Serenity
FLAGSHIP — LARGEST SHIP
Gross Tonnage
68,000 GT
The larger of the two current ships and the home of Crystal’s flagship world cruise programme. Fully refurbished in 2023 with expanded suites, updated dining venues, and refreshed public spaces. The 2027 World Cruise departs aboard Crystal Serenity — 140 nights, 83 destinations, 29 countries. For guests who want the widest range of onboard amenities and the most ambitious itineraries, this is the ship to choose.
CRYSTAL SYMPHONY
Crystal Symphony
INTIMATE CLASSIC — SMALLER SHIP
Gross Tonnage
51,044 GT
The smaller and more intimate of the two ships, carrying 606 guests with all the same Crystal inclusions and dining programmes. Refurbished in 2023 and again in November 2025. Home to the Casino de Monte-Carlo at sea. The 2029 World Cruise departs aboard Crystal Symphony — 127 nights from Melbourne to New York. A strong choice for guests who prefer a more intimate onboard atmosphere.
CRYSTAL GRACE
Crystal Grace
JOINING JUNE 2028 — ALL-SUITE NEWBUILD
Guests
Gross Tonnage
61,800 GT
The first Crystal newbuild in 25 years and the most significant statement the brand has made about its future. Every suite has a private veranda. The new Owner’s Suite spans a combined 3,915 square feet. Full-perimeter promenade deck. Umi Uma, Beefbar, and Osteria d’Ovidio all confirmed on board. Built by Fincantieri in Italy. Two sister ships follow in 2030 and 2032. Contact your Memorii advisor — early availability is limited.
MEMORII SUITE GUIDE — CRYSTAL CRUISES
Choosing the right
Crystal suite
Butler service is included in every room and suite category — it is not a tier benefit. The choice is about size, veranda access, and the enhanced dining and service inclusions that come with the higher suite categories.
| Suite Category | Veranda | Memorii Notes |
|---|---|---|
| Aquamarine Veranda Suite | ✓ | Entry-level suite with private veranda, butler service, and full Crystal all-inclusive experience. The right starting point for first-time Crystal guests. Ask your Memorii advisor about deck position and ship. |
| Sapphire Veranda Suite | ✓ | ★ Meaningfully larger than the Aquamarine, with a delineated living and dining space. A worthwhile upgrade on voyages of seven nights or more. Wraparound verandas available on select accommodations. |
| Junior Penthouse Suite | ✓ | ★★ 740 to 845 sq ft with separate living and dining areas, Jacuzzi bathtub, and large veranda. Unlimited specialty dining at Umi Uma, Osteria d’Ovidio, and Beefbar included. The threshold at which specialty dining becomes unlimited. |
| Crystal Penthouse Suite | ✓ | ★★ Up to 909 sq ft with a walk-in closet, separate lounge and dining area, and large veranda. Unlimited specialty dining, unlimited laundry, afternoon canaés, and enhanced suite services. One of the finest suites currently sailing. |
Our advice: Butler service and the full all-inclusive experience are the same across all categories — the key decision is size and the specialty dining threshold. Junior Penthouse and above includes unlimited specialty dining at all three celebrity restaurants, which changes the value equation significantly on voyages of seven nights or more. Speak to your Memorii advisor before selecting — deck position and ship matter on Crystal.
THE FARE — COMPLETE CLARITY
What is in the fare
and what is not
Complete clarity before you book. No small print.
SPECIALTY DINING ALLOTMENT — IMPORTANT
Umi Uma, Osteria d’Ovidio, and Beefbar are included in the fare with a complimentary reservation allotment: one reservation per specialty restaurant on voyages of up to 11 days, two reservations on voyages of 12 to 22 days, three on voyages of 23 days or more. Guests in Crystal Penthouse and Junior Crystal Penthouse Suites receive unlimited specialty dining. Additional reservations above the allotment are $75 per person. The Vintage Room is not included and carries a separate per-person charge.
INCLUDED IN THE CRYSTAL FARE
- All suite and room accommodation with ocean views
- Personal butler service — every room and suite category
- All dining — Waterside, The Bistro, Trident Grill, and all casual venues
- Specialty dining allotment — Umi Uma, Osteria d’Ovidio, Beefbar (see note above)
- Select fine wines, Champagne, and premium spirits throughout
- Unlimited non-alcoholic beverages
- All onboard gratuities — housekeeping, dining, bar staff
- Wi-Fi throughout the voyage
- 24-hour in-suite dining
- Twice-daily housekeeping and evening turndown
- Welcome champagne in suite on arrival
NOT INCLUDED — PRICED SEPARATELY
- The Vintage Room (wine and food pairing experience)
- Specialty dining above the complimentary allotment ($75pp)
- Shore excursions
- Spa and salon treatments
- Select ultra-premium wines, Champagne, and spirits
- Flights and transfers (included on select world cruise fares)
- Travel insurance
- Personal purchases and boutique
WHAT MEMORII CLIENTS RECEIVE ON TOP — PREFERRED PARTNER STATUS WITH CRYSTAL
- Preferred advisor rates not available through Crystal direct or standard travel agents
- Complimentary onboard credits on select sailings
- Priority suite upgrade consideration before departure
- Memorii welcome amenity arranged directly with the ship — waiting in your suite on arrival
- Priority specialty dining, spa, and excursion pre-booking from the earliest available window
*Benefits vary by sailing, suite category, and availability. Confirmed in writing at time of booking.
Plan your Crystal voyage
with Memorii
We hold preferred partner status with Crystal Cruises and know both ships, the suite categories, and which itineraries to recommend for which type of traveller. Tell us where you want to go and we will come back to you within 24 hours with the right ship, the right suite, and the right sailing.
- PRIVATE · COMPLIMENTARY · NO OBLIGATION · RESPONSE WITHIN 24 HOURS
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